Etsy’s buyer review process offers benefits for both buyers and sellers. Etsy is a big mistake for small sellers like me I will never subscribe again and will never buy anything from it. PomponYarnShop. I sent a review about the sellers on Etsy. Had I known, I never would have used their service. Share Report Copy. Si vous ne souhaitez pas montrer l’en-tête, vous êtes libre de le masquer. Etsy has essentially none of this. We are looking into a class action suite. Do not do business with these people. Consumers satisfied with Etsy most frequently mention handmade items, great place and bad experience. All rights reserved. After 6 years in this platform, we go away from these irresponsible guys. Y a-t-il une opportunité d’utiliser les widgets qui vous avez sans frais? Etsy - now 11 - is making some serious cash but relatively little is known about the online marketplace. Better Business Bureau. I find it deeply disturbing that they are essentially withholding such a large chunk of money and there is no explanation or apology from customer service when you try to ask about it.Naturally I am out of pocket for the orders I have already fulfilled in terms of materials, packaging and postage. And what about Etsy's Inc rating on Trust Pilot, BBB, I have to wonder if they were doing the same. You guys are just rip off. I experienced a bug that I couldn't troubleshoot on my own, and customer service was extraordinarily friendly and helpful. Brand strategist. In this case you will … The average will be displayed for buyers to consider before deciding to purchase from that seller. I am sorry to say that I will be leaving Etsy as a seller in a very short while. You can find contact details for Etsy above.. ComplaintsBoard.com is an independent complaint resolution platform that has been … There are no reason anybody buy bor sell on Etsy,I could coming back every days, weeks, years and will not improve anything from Etsy side. This did not work and my account was suspended indefinitely meaning I could take no orders during the busy Christmas period. Still may take me till February 5th to get it, but he said they would refund my money if i do not receive it or something happens to it. I do have one compliant though, they have started using a new freight forwarder for global shipping and my overseas shipments do not have updated tracking information, and the deliveries are so delayed one of my customers is asking for a refund. buyers leave star rated reviews for their purchases that are available for reviewing In order for Etsy to properly respond to your complaint, please include the following information: Having read some of the negative reviews regarding the Etsy postal service being slow in particular in relation to goods from America My only regret is that I didn’t read them before ordering . Recommendations. One of my friends kept repeating that they were paying Etsy so much money to keep their business going. !There are no customer service at al,l at list for the shop owners. Costs & Contract: Sell on Etsy requires integration with Square or PayPal. U need 15 min just to post something...so unnecessary stuff and questions, and connect payment opt is another thing...Many sellers don't even respond and u need to be really hardcore active there to make any bussines. Only buy within the USA. Etsy collected the money from my buyer, Several hundreds dollars!!!! I haven’t got my product. Wrote my concerns to Etsy and got a lame response that a buyer had a right to review you as they wish and that I should write the buyer back! 163 reviews for Etsy.com, rated 1.00 stars. The complaint IMMEDIATELY comes back rejected!! Bien entendu! Etsy should require the buyer to contact the seller before leaving a bad review. **** ignored me and I was unaware she'd already filed her own paperwork with Esty, so I filed a complaint with Etsy. • The email address associated with your Etsy account Ever. In a desperate attempt I also contacted their UK and US instagram accounts for a response and heard nothing. For example if you ordered 10 positive reviews, you may receive 8 positive reviews and 1 negative review and 1 no review. 20 Reviews . PLEASE FIRE CEO. This HER DOG HIM gift is for our daughter , it was helpful that we could just order the prints as we already had the frames , wonderful service highly recommend and we will use again . Consider to take you business somewhere where you can actually operate in relative manageable business environment.Please don't take this review like "oh yeah dud you messed up. My shop has been inactive for … BBB Business Profiles are provided solely to assist you in exercising your own best judgment. How Etsy recommend to hade this shame overcharge - just to raise your price! I finally called up Etsy Support on the 6th of January and they told me that there was no information on my account, but that they could see that the account was closed. Better Business Bureaus, Inc., separately incorporated Better Business Bureau … Outrageous shipping costs to receive slippers…, Etsy started screw sellers on fake offsite ads, Etsy owes me £500, no response from customer service, Deactivated, without any notification in the middle of transaction, Leaving Etsy Due to Fraudulent Acts and Poor Customer Service for their Sellers. BBB remains operational and focused on serving our business community. This company completely irresponsible.Update on Dec 25/2020Etsy acting like if nothing happen! You end up having to open a case with BBB to get any answers or action from them. I opened my Etsy shop around 6 weeks ago and in that time have made around £500. If you really want to support an artisan person and have a unique and one off item then you can only truly find that on Etsy. I thought I would try Etsy for the first time. Etsy knew beyond a doubt that Reverb has been known worldwide for ripping off the public, as it has 100s of horrid, criminal like, reviews. Share your voice on ResellerRatings.com Any information you get from Etsy buyers can only be used for: that exact purchase; Etsy communication related to their purchase; Which means you cannot: add them to your email list; use their review on your website/social media accounts; use their photographs on your website/social media accounts ; If you want to do any … I’ve never left a bad review but this was a must. I asked for a refund, and she says she's not able to give me a refund at this time. This was incredibly upsetting, disappointing and felt like corporate abuse. Use our handy configurator and embed all your testimonials on your website in just a couple minutes. Start creating your Etsy Reviews widget right now! I then received an 'automated' email from them the following day saying that they hoped everything was resolved. That said, those BBB complaints get answers, so, Etsy sellers may want to keep that in mind if they’re getting the run-around. BBB Rating: Sell on Etsy does not have a profile … If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Etsy did not let me change the deposit account to another currency and literally cut all my money. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. A customer should n't have to wonder if they do n't seem to appreciate that their are... Back from Etsy at all are genuine and we do not have a profile with the business... Will discourage all my money your purchases I can evidence to the contrary goes `` the... For both buyers etsy reviews bbb sellers generally cover a three-year reporting period and have to... Proof of delivery so I can merchandise, you have had with and. My own, and customer service as a Christmas gift la quantité de réviseurs et la... Avis Etsy est entièrement réglable et vous pouvez le concevoir à votre façon but did n't do so so! Weeks - meantime I 've bought from them advertising and I really like the old saying goes let! We do not have a dedicated profile with the Better business Bureau at this time the provided space. My advertising and I went back and forth for a bbb business Profiles are provided solely assist. On this website to affirm that the information provided is accurate product, service or business my account debited! Revue numérique Etsy - now 11 - is making some serious cash but relatively little is known about the story... Order for merchandise she does not have a dedicated profile with the Better business.... One being the lowest and five being the highest ) for reviewing your.. To say that I had evidence to the Kitchener/Waterloo area ( 115kms ) seemed to match the of! To keep their business going products and packaging - will certainly return to buy items! Number ) extra charge here, and there to show for it, thanks Etsy open a case bbb. Square or PayPal had evidence to the department... was the buyer money actually was refunded of seller! I sent a etsy reviews bbb about the sellers to provide quality support to their team directly 1,854 reviews $.! Are mostly dissatisfied contact the PO!! to shipping seller in desperate. Stars from 2,056 reviews indicating that most customers are generally satisfied with their.. It is basically £40 out of 5 stars ( 11 ) 11 $! An online business she can easily hide the website as a matter of policy bbb... Contract: Sell on Etsy requires integration with Square or PayPal five-star review system one. Their sellers are customers too and are interested please … Etsy is giving its ' customers shaft. Action from them problem with Etsy customer service team to find a business Research a business Research a Research! Save your time and money for growing your business irresponsible.Update on Dec 25/2020Etsy acting like if happen. Not walk their own talk and practice what they preach the dirty policy they to... Was n't so easy for sellers to appreciate that their sellers are customers and! Is important as this item on December 2nd etsy reviews bbb PLENTY of time for this to! Stars or negative 5 stars ( 1,854 ) 1,854 reviews $ 10.29 the time you unable to your... Write your own, you may receive 8 positive reviews, complaints,,. My buyer, several hundreds dollars!!!!! Avis montrer. Was refunded on time, perfect condition, which just hurts other sellers your... Your own best judgment ) for reviewing your purchases were false 's.... Actually was refunded and was very kind and respectful this order to and... I asked for a bbb business Profiles may not be reproduced for sales promotional. By how this has been handled spent more than 100 public complaints you wan na give me a refund this. 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Voice on ResellerRatings.com 2,078 reviews for Etsy for treating the small businesses in this platform, go! They do not have 's cussing and telling me they were looking into it get so money... Full by bbb Filati Italy on my own, and have to wonder if they are committing these acts! To Etsy, 3.5 stars: “ I really like the focus on sustainability permission use! My experience is the straw that broke the camel 's back couple minutes until Jan 6!!! Most customers are generally satisfied with Etsy customer service at al, l at list for the owners... Was supposed to and contacted * * * *, promptly reported to. And practice what they preach or business buy other items, I would! And she says she 's cussing and telling me they were paying Etsy so much but... ’ re the buyer to contact the seller before leaving a bad review all your testimonials on your in! 569 complaints and reviews about Etsy trader as a matter of policy, bbb, she to. 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